At Bakul Fragrance, we value customer satisfaction and aim to provide the highest quality products. Please review our refund and return policy below:

Return Eligibility

• Products must be returned unused, unopened, and in original condition within 3 days of delivery.
• Returns are not accepted for used, opened, or damaged items.

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 7 working days.

Non-Returnable Items

• Custom-made or personalized products.
• Items purchased on sale or during special promotions.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos for verification. We will arrange a replacement or refund.

Contact for Returns

For any return or refund-related queries:

Email: info@bakulfragrance.com
Phone: 01326280831